Delivering VoIP Call Recording Software, IP Call Recording System, Workforce Optimization Software
Telrex, an Enghouse Interactive brand, delivers enterprise-class workforce optimization solutions to businesses around the world. Software and services from Telrex are scalable to thousands of users, affordable, and practical for businesses of all sizes.
Call center and workforce optimization software solutions within the CallRex software suite include:
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Now more than ever, companies face financial pressures and are required to do more with less. Subscription-based and perpetual licenses are offered for CallRex software so that companies of all sizes can take advantage of enterprise-class workforce optimization software solutions at an affordable price.
Businesses worldwide rely on CallRex IP-based workforce optimization solutions to streamline business processes, resolve customer disputes, achieve regulatory compliance, ensure high quality customer service, and enhance employee productivity.
>> View the CallRex brand overview video to learn how our software will enhance your company's customer service and contact center optimization efforts.
Selected Telrex customers utilizing CallRex workforce optimization software on IP telephone systems:
Latest News & Events
January 2012
Enghouse Interactive Introduces the Next Evolution of CallRex Workforce Management™ Software
New Video: CallRex Workforce Management Software
September 2011
Telrex Announces Completion of Interoperability Testing of CallRex Call Recording Software
August 2011
Telrex is Now Part of Enghouse Interactive
June 2011
New Video: CallRex Brand Overview
CallRex Call Recording Software Completes ShoreTel Validation Testing
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