CallRex Customers

  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Call Recording & Monitoring

CallRex Professional: VoIP Call Recording & Monitoring
CallRex Express: Call Recording for 5 to 15 VoIP Phones
CallRex Hosted: IP Call Recording for Service Providers
CallRex API: Custom Integration Solution

Contact Center Optimization

CallRex Multi-Media: Computer Recording & Monitoring
CallRex Agent Evaluation: Call Scoring, Reporting, & Coaching
CallRex Speech Analytics: Automatic Analysis of Recorded Calls
CallRex Training & eLearning: Agent Training, eLearning, and Coaching at the Desktop
CallRex WFM: Forecasting, Scheduling, and Adherence Monitoring


Integration Partners


  • 3Com PartnerAsterisk Partner

  • Avaya Call Recording Partner Cisco Call Recording Partner

  • Broadsoft Partner

    Covad Partner

  • EasyRun Call Recording Partner

  • Five9 Partner
    Fonality Partner

  • Genband Partner
    Mitel Call Recording Partner

  • Microsoft ISV Partner

  • NEC PartnerNortel Partner

  • Pingtel PartnerShoreTel Partner

  • Siemens PartnerSylantro Partner

  • Switchvox PartnerTalkSwitch Partner

  • Vertical PartnerZultys Partner


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