Telrex: IP Call Recording and Contact Center Optimization

CallRex Customers

  • Evergreen Professional Recoveries "CallRex is very easy to use. The software has proven to be a turnkey solution for us."

  • Evergreen Professional Recoveries "CallRex is very easy to use. The software has proven to be a turnkey solution for us."

  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
    - Tom Kriplean, Technology Director,
    U.S. Oil Co., Inc.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."
    - Ron Wiseman, IT Manager, Colorado Department of Corrections

Industry Veteran Luke Adamson Joins Telrex Management Team

KIRKLAND, WA – March 31, 2008 – Telrex, provider of the award-winning CallRex suite of IP call recording and call center optimization solutions, today announced the addition of Luke Adamson as vice president of software engineering. Adamson brings over 14 years of professional software development and technology management experience to Telrex.

Prior to joining the company, Adamson served as chief technology officer for Next Online Technologies, where he led the team that created the foundation for an online mortgage origination and fulfillment platform. Adamson started a U.S.-based database applications division for FrontBase, Inc., a Danish database vendor. He was also head of consulting services at the Omni Group where he led enterprise automation projects for clients including Apple Computer, Standard & Poors, Mitsubishi Electric, Toyota, and the Seattle Times. Adamson has served on the Apple WebObjects Advisory Board and is a member of the Association of Computing Machinery.

"We are excited to have Luke join the Telrex team, and believe that his creativity and enthusiasm will complement our talented development staff," stated Robert Kapela, founder and president of Telrex. Adamson is based out of Telrex’s corporate headquarters in Kirkland, WA, and will be leading the development efforts of the company’s award-winning CallRex Voice over IP call recording solutions. For more information contact Telrex at +1 425.827.6156 or visit www.telrex.com.

About Telrex
Telrex provides IP call recording and call center optimization software. CallRex supports IP telephony systems, VoIP softswitches and unified communications solutions from Cisco, Avaya, Nortel, Microsoft OCS, 3Com, Mitel, ShoreTel, BroadSoft, Sylantro, Genband, NEC, Siemens, Vertical, Zultys, Asterisk, Pingtel, Fonality, TalkSwitch, Digium, Switchvox and more.

CallRex API enables custom integration of the CallRex platform with business and communications applications. Telrex offers its award-winning CallRex suite of software through value added resellers worldwide. Learn more at www.telrex.com.

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