About Us
Where there is VoIP, there is CallRex VoIP call recording
Telrex provides VoIP recording and monitoring software to small- and medium- sized businesses. By focusing exclusively on VoIP, Telrex is able to bring advanced technology to small and medium businesses that were previously unable to afford workforce optimization solutions such as:
- VoIP call recording and monitoring
- Call scoring and agent coaching for call centers
- Call center computer recording and monitoring
- Employee scheduling and forecasting
- Automatic analysis of recorded telephone calls
Founded in 2000 to address the rapidly growing need for VoIP recording and monitoring, Telrex pioneered the VoIP call recording market with the release of CallRex call recording software in 2000. CallRex was the first packet-based, VoIP technology to record and monitor telephone calls on IP or IP-enabled telephone systems. CallRex software integrates with many of the leading softswitch and IP-PBX platforms, including Cisco, 3Com, ShoreTel, Mitel, Asterisk, BroadSoft, Avaya, and more.
Offered through an affordable subscription-based licensing model, CallRex Call Recording™ has remained the leading VoIP call recording and monitoring solution. Telrex has call center recording customers and call center optimization implementations around the world.
Telrex is privately held with corporate headquarters in Kirkland, Washington.





