Telrex: IP Call Recording and Contact Center Optimization Request a Quote from Telrex Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Software Engineer - Telrex Careers

Telrex is the leading provider of VoIP call recording and monitoring software for IP PBXs. Telrex customers use our call recording and monitoring software for legal compliance, performance reviews, productivity measurements and to address security concerns.

Job Description:
The software developer will be part of the company's core application team developing its cutting-edge IP call recording and monitoring software. The software developer will be involved in development, testing, deployment of Telrex applications.

This job is for someone who likes to proactively solve problems and is skillful at guiding a commercially shipping software product through each step of the product development life cycle. Individual should be comfortable with rapid development processes, able to function with limited resources, and work together with an offshore development environment.

Duties & Responsibilities:

  • Code review
  • Work closely with Q&A in identifying critical areas for testing
  • Develop code based on design
  • Participate and guide architecture decisions
  • Communicate with management regarding product design and timelines
  • Troubleshoot issues with support
  • Strong analytical skills, attention to detail, problem solver

Skills/Requirements:

  • 5+ years of C/C++ programming. Fluent in modern development languages
  • Must have past experience is developing commercially shipping software
  • Strong understanding of network protocols
  • Strong knowledge of SQL and development interaction with SQL
  • Experience using threads
  • Able to write NT services and knowledge of custom UI development
  • Strong analytical skills and be able to work independently
  • Experience programming with TAPI, VoIP or telephony is a plus
  • Knowledge of system hooks

Credentials and Experience:

  • A Bachelors or better degree in Computer Science or equivalent experience.

Salary is competitive and based upon experience.

To apply, please email your resume as an attachment to hr@telrex.com. Only e-mail inquiries will be accepted, telephone inquiries regarding this opportunity will not be accepted.

Telrex is an Equal Opportunity Employer offering competitive salary and growth opportunities.

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