Telrex: IP Call Recording and Contact Center Optimization

CallRex Customers

  • Evergreen Professional Recoveries "CallRex is very easy to use. The software has proven to be a turnkey solution for us."

  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
    - Tom Kriplean, Technology Director,
    U.S. Oil Co., Inc.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

    - Ron Wiseman, IT Manager, Colorado Department of Corrections

How to Buy

The CallRex suite of recording solutions is sold through a worldwide value added reseller network. For assistance in locating a reseller in your area, contact your Telrex representative.

Flexible Licensing Options
Telrex offers perpetual or subscription-based pricing options for all software products.

Perpetual - A one-time user fee is paid as well as a recurring annual fee is paid for software updates and support CallRex Professional and CallRex Express are licensed on a per phone basis.

Subscription - A monthly fee per user is paid. Customers must sign up for a 1 or 2 year subscription. The subscription-based software as a service (SaaS) licensing model enables companies to deploy CallRex at zero upfront software cost and only pay monthly for the number of licenses in use.

Technical Support Platinum Plan
Platinum Plan maintenance agreements are available, which include telephone support Monday through Friday, and all software upgrades, including major, minor and maintenance releases. Support plans are renewable annually and must be purchased at time of original license order to avoid additional version upgrade fees.

Ready to Buy?
Contact your Telrex representative, or for general sales information, e-mail sales@telrex.com or call +1 425.827.6156 x2.

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