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CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Telrex News - VoIP Call Recording Press Releases - Call Center Software News

Call Recording and Monitoring Press Announcements from Telrex

2012 |2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | View Recent Media Coverage

January 2012

Enghouse Interactive Introduces the Next Evolution of CallRex Workforce Management™ Software

Enghouse Interactive Announces the Latest Release of CallRex Call Recording Software with Enriched Quality Management Solutions for Microsoft Lync Server 2010

December 2011

Enghouse Posts Record Results

September 2011

Telrex Announces Completion of Interoperability Testing of CallRex Call Recording Software

August 2011

Telrex is Now Part of Enghouse Interactve

June 2011

Telrex Announces the Latest Release of CallRex Call Recording Software with Enhanced Security Options [PDF version]

CallRex Call Recording Software Completes ShoreTel Validation Testing [PDF version]

April 2011

City of Pensacola Selects CallRex Call Recording Software [PDF version]

March 2011

Telrex Expands Support for Microsoft Lync Server 2010 with the Latest CallRex 4.0 Release [PDF version]

January 2011

Telrex Announces the Latest Release of CallRex Call Recording Software and Launch of CallRex Quality Management Suite [PDF version]

December 2010

Enghouse Releases Fourth Quarter Results and Announces Dividend

September 2010

Enghouse Releases Third Quarter Results

June 2010

Enghouse and Mettoni Group Complete the Acquisition of Telrex Intellectual Property and Operations [PDF version]

April 2010

Telrex Sees Continued Growth with Microsoft Office Communications Server [PDF version]

March 2010

Record Office Anywhere Calls with CallRex Call Recording™ Software [PDF version]

February 2010

New Version Available: CallRex Agent Evaluation Version 3.9 [PDF version]

January 2010

Switch and Save with Telrex [PDF version]

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