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CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Telrex Archived Press Announcements - Call Recording News Archive - Callrex News Archive

2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | View Recent Media Coverage

 

December 2009

Telrex Records Encrypted Calls on Microsoft Office Communications Server 2007 R2 [PDF version]

Telrex Announces Enhanced Call Recording Capabilities for Mitel [PDF version]

September 2009

Telrex Announces Enhanced Call Recording Capabilities for Cisco Systems [PDF version]

August 2009

Telrex Announces New CallRex Workforce Management Integration [PDF version]

June 2009

Telrex Announces Availability of CallRex Computer Recording Version 3.9 [PDF version]

April 2009

Telrex to Host Webinar Highlighting Benefits of Speech Analytics [PDF version]

Telrex Named to 'Customer Proven' and 'Partner Proven' Levels of ShoreTel Technology Partner Program [PDF version]

February 2009

Telrex Announces Availability of CallRex Workforce Management Version 3.8 [PDF version]

October 2008

CallRex Call Recording Software Helps Keany Produce Cultivate Customer Service [PDF version]

CallRex Call Recording Software Delivers Improved Training and Quality Assurance to Healthy Mothers, Healthy Babies Coalition of Georgia [PDF version]

September 2008

Digium® and Telrex Announce Partnership and Interoperability Certification [PDF version]

CallRex™ Call Recording Software Achieves Interoperability Validation with 3Com® VCX™ IP Telephony Platform [PDF version]

August 2008

CallRex Call Recording Software Helps Collections Agency Improve Customer Service and Reduce Legal Liability [PDF version]

June 2008

Telrex Receives 2007 Product of the Year Award from Communications Solutions [PDF version]

April 2008

Telrex Announces Expansion of "Pay-as-You-Grow" Licensing for CallRex Call Recording and Call Center Optimization Suite [PDF version]

CallRex Supports Inter-Tel 3000 & 5000 Network Communications Solutions, Offers Innovative Pricing and Reseller Incentives [PDF version]

March 2008

Industry Veteran Luke Adamson Joins Telrex Management Team [PDF version]

February 2008

Telrex Announces Interoperability Validation for CallRex IP Call Recording and Monitoring with Latest Version of 3Com NBX version IP Telephony Platform [PDF version]

December 2007

Telrex Announces Solution Interoperability Validation for CallRex IP Call Recording and Monitoring with 3Com VCX IP Telephony Platforms

Telrex Announces Pay-As-You-Grow SaaS Licensing Option for CallRex Hosted IP Call Recording and Monitoring Software

Telrex Announces CallRex™ Multi-Media 3.7 -- Affordable and Easy to Use Computer Activity Monitoring for Formal and Informal Call Centers

October 2007

Telrex Announces Call Recording and Monitoring for Microsoft Office Communications Server 2007 and Microsoft Office Communicator 2007

Telrex Announces CallRex™ Professional Release 3.7 Delivering Enhanced Features For IP Call Recording and Monitoring

June 2007

Telrex Announces ShoreTel 7 Certification

May 2007

Telrex Receives 2006 Product of the Year Award from Communications Solutions

Telrex Announces Support for Cisco Smart Business Communications System

March 2007

Telrex Announces CallRex API for the CallRex IP Recording and Monitoring Platform

January 2007

Telrex Announces Expansion of Management Team with Addition of Telecom and Networking Industry Veterans

Telrex Announces CallRex Release 3.5 Delivering New Capabilities For Business-Class VoIP Call Recording and Monitoring

November 2006

Telrex Announces CallRex Support for Cisco Unified Contact Center 7.0 Enterprise

October 2006

Telrex is First to Offer Call Recording for Microsoft Office Live Communications Server 2005

September 2006

Telrex Introduces CallRex Hosted, the First Hosted VoIP Call Recording Solution for Service Providers Offering Hosted IP PBX/Centrex Services

Press Release: Telrex CallRex is the First VoIP Call Recording Solution Verified to Record Encrypted Cisco Unified CallManager 5.0 Calls

Product Announcement: CallRex is the First Product Certified to Record Encrypted Phone Calls Occurring on Cisco Unified CallManager 5.0

August 2006

Telrex Introduces CallRex Agent Evaluation

July 2006

Telrex Extends SIP IP PBX Support to Pingtel, Fonality, TalkSwitch and Switchvox

June 2006

Telrex Introduces TAPI-based Integration with ShoreTel

May 2006

Telrex Announces IntelRex 3.1, Affordable Inside-Out Security Software for Small and Medium Businesses

April 2006

Telrex Announces IP Call Recording for Asterisk IP PBX

April 2006

Telrex Announces Support for a TAPI-based Integration with Avaya IP Office 3.1

March 2006

Telrex Announces CallRex Professional 3.1, New Version of its Flagship VoIP Call Recording Product

March 2006

Telrex Introduces CallRex Express, New VoIP Call Recording Product for Small Businesses

February 2006

Telrex Announces IP Call Recording For Covad’s Hosted PBX Service

January 2006

Telrex Introduces the First Call Recording Solution for Customers Using Hosted IP PBX Services

October 2005

Telrex and SIP Phone Center UK Announce Distribution Agreement

July 2005

Peter Gambirasio Joins Telrex to Drive Expansion Into EMEA

March 2005

Telrex Calls on Ingram Micro to Dial Up VoIP Resellers in the United States

January 2005

ICG Communications and Telrex Announce VoIP Call Recording for VoicePipe

November 2004

Telrex Announces Release of CallRex Version 3.0

Telrex and VCOMM Announce Distribution Agreement

June 2004

CallRex Successfully Passes Interoperability Testing With NEC NEAX 2000 and 2400 IP PBX

Telrex and eVoIP Announce Distribution Agreement

Telrex and Adistec Announce Distribution Agreement

May 2004

Telrex and Artisoft Partner for VoIP Monitoring Solution

CallRex Selected by ShoreTel to Provide VoIP Call Recording Solution for ShoreTel5 IP PBX System

CallRex Selected by Zultys to Provide VoIP Call Recording Solution for MX250 and MX1200

CallRex Successfully Passes Interoperability Testing with Siemens Hi-Path PBX

September 2003

Telrex Joins Mitel Solutions Network

August 2003

Telrex Announces Availability of the First All-Inclusive Workplace Recording and Monitoring Product