Industry Articles
The following industry articles include information about call recording
software solutions from Telrex, or have quoted Telrex leaders on topics
related to call center optimization solutions.
View Telrex press announcements
or archived Telrex articles.
| July 12, 2010 |
ContactCenterWorld.com |
| Workforce Optimization - Beyond The Contact Center |
| April 20, 2010 |
National list of Attorneys |
| ON THE RECORD-ing: The Benefits and How-To-Decide of Call Recording Systems & Services |
| April 13, 2010 |
Newsfactor Network |
| CallRex Makes Gains in MS OCS Community |
| April 13, 2010 |
TMCnet |
| CallRex Software Suite Puts Telrex in the Limelight |
| March 25, 2010 |
VoIP Today |
| Record Office Anywhere Calls with CallRex Call Recording Software |
| March 22, 2010 |
TMCnet |
| CallRex Call Recording Now Supports ShoreTel Office Anywhere |
| February 1, 2010 |
TMCnet |
| Telrex Rolls Out Higher Version of CallRex Agent Evaluation |
| December 15, 2009 |
TMCnet |
| Telrex Enhances CallRex Software for Microsoft OCS 2007 R2 |
| November 30, 2009 |
ContactCenterWorld.com |
| Top
Tips for Workforce Optimization |
| November 16, 2009 |
News Factor Network |
| Managing
Workforce Needs in the Contact Center |
| October 12, 2009 |
CIO Today |
| Call
Recording: It's Not Just for Compliance Anymore |
| October 1, 2009 |
Speech Technology |
Property of ?????????? Who Owns a speech analytics application determines how the data is distributed. |
| September 23, 2009 |
TMCnet |
| Telrex Enhances Call Recording Software, Interoperability, with Cisco UC Manager |
| August 10, 2009 |
TMCnet |
| Telrex
Offers Integration for CallRex Workforce Management and Fonality's
PBXtra Call Center Solution |
| June 24, 2009 |
TMCnet |
| CallRex
Computer Recording Version 3.9 Released |
| June 23, 2009 |
TMCnet |
| Telrex Enhances Video Capture in CallRex Computer Recording Version 3.9 |
| February 9, 2009 |
TMCnet |
| Telrex Releases CallRex Workforce Management Version 3.8 |
| January 12, 2009 |
Speech Technology Magazine |
| Telrex Offers Pay-As-You-Go Analytics |
| January 12, 2009 |
TMCnet |
| Telrex's
CallRex Speech Analytics Goes SaaS |
View Telrex press announcements
or archived Telrex articles.