Telrex: IP Call Recording and Contact Center Optimization Request a Quote from Telrex Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

VoIP News - Call Recording News - Call Center News

CallRex Contact Center Optimization Products in the News

The following industry articles include information about CallRex call recording and quality management software solutions, or have quoted Enghouse Interactive leaders on topics related to call center optimization solutions.

View our press announcements or archived CallRex articles.


January 20, 2012 TMCnet
Enghouse Intros New CallRex Workforce Management Software
January 18, 2012 Destination CRM
Enghouse Introduces Workforce Management Software
January 13, 2012 TMCnet
Enghouse Interactive Releases Version 4.2 of CallRex Call Recording Software
January 11, 2012 TMCnet
Enghouse Interactive Launches Software with 3rd Party Remote Call Monitoring Functionality
June 30, 2011 TMCnet
Agent Performance Enhanced with Latest CallRex Release
April 28, 2011 TMCnet
City of Pensacola Implements CallRex Call Recording Software in Contact Centers
April 27, 2011 Contact Center World
City of Pensacola Selects CallRex Call Recording Software
April 26, 2011 TMCnet
City of Pensacola Selects CallRex Call Recording Software
January 19, 2011 TMCnet
Telrex Releases CallRex Call Recording Software Version 4.0
January 18, 2011 Contact Professional
Telrex Announces Latest Release of CallRex Call Recording Software and Launch of CallRex Quality Management Suite

View Telrex press announcements or archived Telrex articles.

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