Telrex: IP Call Recording and Contact Center Optimization

CallRex Customers

  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Industry Articles

View Telrex Press Announcements


July 2008            TMCnet
Executive Q&A With Jim Roark, VP of Sales at Telrex

April 15, 2008      Speech Technology
Telrex Gets SaaS-y

April 11, 2008       TMCnet
Benefits of Subscription-Based Call Recording

March 31, 2008     Seattle PI
Business Briefing

March 3, 2008        VoIP-News
For the Record: VoIP Call Recording

October 15, 2007    TMCnet
Call Recording Provider Telrex on Microsoft OCS Launch

August 17, 2007      Rich Tehrani's VoIP Blog
Telrex Discusses the Future of the IP Telephony Market

August 2007           IT Business Net
Business Technology Partners Opens Gateway to Help Leading Law Firm

May 2007               Customer Inter@ction Solutions Magazine
Five Things To Know About IP Call Recording For The Contact Center

May 10, 2007          Call Center Magazine
CallRex sets out to provide SMB customers with simplified and affordable
IP call recording and monitoring...

April 30, 2007          TMCnet
IP Call Recording: A Burgeoning Business Asset for SMBs

March 05, 2007        TMCnet 
Call Recording Gets a Boost

Nov. 3, 2006            Processor Magazine
Premise-Based Or Hosted Solutions

Sept. 20, 2006         VoIP Planet
Telrex Hosted VoIP Call Recording

July 2006                ShoreTel News
Scaling IP Call Recording and Monitoring to Fit the Small Business

April 19, 2006          TMCnet
CallRex Call Recording Support for Asterisk To Attract Multiple Industry Customers

April 19, 2006          Asterisk VoIP News

CallRex Call Recording Spport for Asterisk to Attract Multiple Industry Customers

March 10, 2006        VoIP Planet
CallRex Express: VoIP Call Recording for the SMB Market

Feb. 2, 2006            Telecom Beat
Call Recording Software Meets Hosted PBX Service

April 2005                The Edge, ShoreTel Newsletter
VoIP Call Monitoring Reduces Costs for Meeting New Compliance Demands

March 12, 2004        Network World Canada
ARC Deploys VoIP Call Recording System