VoIP Call Recording Integrations

BroadSoft Call Recording and Monitoring Solutions

Broadsoft VoIP Call Recording

CallRex Professional and CallRex Express Support Call Recording on BroadSoft's Hosted PBX Platform

BroadSoft VoIP call recording by CallRex Professional™ or CallRex Express™ is an advanced, packet-based call recording and monitoring software solution designed for BroadSoft's Hosted PBX platform.

CallRex Professional and CallRex Express are the ideal BroadSoft call recording solution because they use packet-sniffing technology to record calls. Packet-based call recording offers an advanced, yet cost-effective, solution to small and medium businesses that were previously unable to afford call recording and monitoring solutions.Today, businesses and call centers use call recording to:

  • Resolve customer disputes
  • Achieve regulatory compliance
  • Ensure high quality customer service
  • Accelerate employee training
  • Enhance workplace productivity
  • Increase workplace security

Learn more about the benefits of CallRex VoIP call recording solutions:

CallRex: IP Call Recording and Contact Center Optimization