Call Recording & Quality Monitoring: Dispute resolution, regulatory compliance, workplace productivity and security. Contact Telrex Request free call recording software evaluation.

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."
CallRex Call Recording: IP Call Recording & Monitoring
CallRex Call Recording
IP Call Recording &
Monitoring
CallRex Computer Recording: IP Call Recording & Monitoring
CallRex Computer Recording
Computer Recording &
Monitoring
CallRex Speech Analytics: Automatically Analyze Recorded Calls
CallRex Speech Analytics
Automatically Analyze
Recorded Calls
CallRex Agent Evaluation: Call Scoring, Reporting & Analysis
CallRex Agent Evaluation
Call Scoring, Reporting &
Analysis

"This call will be recorded and monitored for quality and training purposes..."

How many times do you hear this message when calling a business? 

Clearly, call recording and monitoring has quickly become a standard business application for all types of businesses.

Today, businesses use call recording to:

  • Resolve customer disputes
  • Achieve regulatory compliance
  • Ensure high quality customer service
  • Accelerate employee training
  • Enhance workplace productivity
  • Increase workplace security

Now more than ever, businesses face increased competitive pressures, growing legal requirements, and the ongoing need to reduce costs. 

Call recording provides a highly effective and affordable way to address these business needs.

Learn more about CallRex call recording and monitoring solutions:

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