Call Recording & Quality Monitoring: Dispute resolution, regulatory compliance, workplace productivity and security.

CallRex Customers

  • Evergreen Professional Recoveries "CallRex is very easy to use. The software has proven to be a turnkey solution for us."

  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
    - Tom Kriplean, Technology Director,
    U.S. Oil Co., Inc.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

    - Ron Wiseman, IT Manager, Colorado Department of Corrections
CallRex Professional: IP Call Recording & Monitoring
CallRex Professional
IP Call Recording &
Monitoring
CallRex Multi-Media: IP Call Recording and Monitoring
CallRex Multi-Media
Computer Recording &
Monitoring
CallRex Speech Analytics: Automatically Analyze Recorded Calls
CallRex Speech Analytics
Automatically Analyze
Recorded Calls
CallRex Agent Evaluation: Call Scoring, Reporting & Analysis
CallRex Agent Evaluation
Call Scoring, Reporting &
Analysis

"This call will be recorded and monitored for quality and training purposes..."

How many times do you hear this message when calling a business? 

Clearly, call recording and monitoring has quickly become a standard business application for all types of businesses.

Today, businesses use call recording to:

  • Resolve customer disputes
  • Achieve regulatory compliance
  • Ensure high quality customer service
  • Accelerate employee training
  • Enhance workplace productivity
  • Increase workplace security

Now more than ever, businesses face increased competitive pressures, growing legal requirements, and the ongoing need to reduce costs. 

Call recording provides a highly effective and affordable way to address these business needs.

Learn more about CallRex call recording and monitoring solutions:

Resources