CallRex Call Recording: IP Call Recording and Monitoring for Businesses and Contact Centers Request a Call Recording Quote Download Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Call Recording Overview | CallRex Key Features | Call Recording Architecture
CallRex Quality Management Suite | Why Record and Monitor | Video Demonstrations


Call Center Management Software - Call Center Monitoring Software - VoIP Monitoring Solution

VoIP Call Recording Software: Key Features

Call recording and monitoring features that meet the needs of contact centers and businesses of all sizes.

Record and monitor telephone calls from anywhere on the network using CallRex Call Recording™ software. Scalable across multiple locations, CallRex Call Recording software can be administered from any location using the Web-based user interface.

Leveraging the IP telephony or unified communications system, CallRex is an all-software solution that runs on Microsoft Windows Servers and does not require any proprietary hardware. The CallRex call center software solution will not interfere with the IP telephony system so you can be assured of high reliability and high availability for all of your business communications systems. The contact center software solution installs within hours, and you can begin recording calls immediately.

CallRex Call Recording software features include:

CallRex Call Recording allows administrators to live monitor and record users from a single interface.

Click to view a larger image of the real-time live monitoring and call recording settings in CallRex Call Recording software.

 

Learn more about CallRex IP call recording and monitoring software:

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