CallRex Call Recording: IP Call Recording & Monitoring for Businesses and Contact Centers Request a Price Quote from Telrex Request Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Call Recording Overview | CallRex Key Features | Call Recording Architecture
CallRex Quality Management Suite | Why Record and Monitor | Video Demonstrations


Flexible Call Recording Software - Call Recording User Management - Web Based Recording

Easy-to-use Web-based interface enables administrators to assign call monitoring, recording and playback rights for each user.

Administrators can assign recording and licensing rights to each user from a Web-based interface. With the click of a button, CallRex licenses can be moved between users, you can identify which users managers can monitor and record.

Users with on-demand call recording profiles can be assigned Look Back Call Recording rights, enabling users to begin recording a call at any time during the call and still capture the entire call.

With the click of a button, CallRex call recording licenses can be moved between users, you can identify which direct reports users can monitor and record.

Click to view a larger image of the administrative user settings in CallRex Call Recording software.

Learn more about CallRex IP call recording and monitoring software:

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