CallRex Call Recording: IP Call Recording & Monitoring for Businesses and Contact Centers Request a Price Quote from Telrex Request Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Call Recording Overview | CallRex Key Features | Call Recording Architecture
CallRex Quality Management Suite | Why Record and Monitor | Video Demonstrations


Multi-Site Call Recording - Multi Channel Call Center - Live Monitoring Software

Record users at multiple locations from a single user interface with CallRex Call Recording software.

Record and monitor telephone calls from anywhere on the network using CallRex Call Recording™ software. Scalable across multiple locations, CallRex Call Recording software can be administered from any location using the Web-based user interface. The WAN infrastructure is used to link the centralized CallRex server with distributed CallRex Call Recording servers (known as data collectors) deployed at remote sites. CallRex Call Recording is scalable by adding data collectors at each location. Learn more about the CallRex Call Recording architecture.

CallRex Call Recording allows administrators to live monitor and record users from a single interface.

Click to view a larger image of the real-time live monitoring and call recording settings in CallRex Call Recording software.

Learn more about CallRex IP call recording and monitoring software: