Cisco Call Recording and Contact Center Success Stories
Telrex Provides Call Recording Support for Cisco IP Telephony Systems, Including Cisco Unified Communications Manager, Cisco Unified Communications 500, and Cisco Contact Center.
CallRex is an advanced, yet affordable, solution for small, medium, and enterprise class companies. With installations around the world, CallRex Call Recording™ continues to be a preferred call recording solution for Cisco.
Customer success stories with Cisco and Telrex solutions include:
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NRG Energy reduced costs by 60 percent by implementing CallRex call recording on their Cisco IP-based system. | |
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The Town of Smyrna (Delaware) improved call documentation and reduced disputes with CallRex call recording software on their Cisco Unified Communications Manager (CallManager) system. | |
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University Physicians PLLC improved customer service and managed disputes with CallRex call recording software on their Cisco Unified Communications Manager (CallManager) system. | |
Learn more about Cisco call recording and contact center optimization solutions from Telrex:
- Learn how call recording works with CallRex
- Read the CallRex Call Recording datasheet
- Cisco call recording solutions from Telrex
Selected Telrex customers utilizing CallRex call recording software on Cisco IP telephony systems:
Resources for Cisco
