Five9 Call Recording Solutions
Telrex Partners with Five9 to provide CallRex VoIP Call Recording for the Five9 Virtual Call Center™ Solution.
Five9 is the leader in on-demand call center solutions.
Five9 pioneered the fully-hosted VoIP contact center system—so contact centers and outsourcers of all sizes could have the same feature-rich, reliable functionality as million-dollar premise systems. Now, any company can rent contact center functionality over the Internet, within just 48 hours, more cost-effectively than ever before.
Together, CallRex Call Recording software and Five9 Virtual Call Center offer 100% call recording for centralized call centers of all sizes. High quality call recordings in highly compressed files are provided on-premise for instant availability. Manageable file sizes require the smallest storage footprint, and call recordings can be exported, emailed, linked to CRM systems, and more.
Telrex was selected by Five9 for its advanced CallRex platform. CallRex uses innovative packet-sniffing technology to record calls. This provides a simplified and affordable solution to small and medium call centers that were previously unable to afford 100% call recording.
If you are seeking an on-demand call center solution with 100% call recording contact a Telrex sales representative.
View the Five9 web site.
Learn more about the benefits of CallRex VoIP call recording solutions:
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