CallRex Hosted: IP Call Recording & Monitoring for Hosted IP Telephony Service Providers Contact TelrexDownload Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"

    - Dawn Eastwood,
    director of IT, Keany Produce
  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Related Products

CallRex Multi-Media: IP Call Recording and Monitoring
CallRex Multi-Media
IP Call Recording &
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Hosted IP Call Recording Solutions for Service Providers

CallRex Hosted™ enables service providers to meet their customers' critical call recording and monitoring requirements while creating a new revenue stream.

As IP call recording quickly becomes an industry-standard business application, many businesses simply do not have the option to choose hosted VoIP services unless IP call recording and monitoring can be provided.

With CallRex Hosted, IP call recording and monitoring is delivered to business customers as a seamlessly integrated service across multiple  locations.

Service Providers use CallRex Hosted to:

  • Address customers' call recording requirements, such as training, dispute resolution and regulatory compliance
  • Generate incremental monthly revenue
  • Add value to hosted contact center solutions

Service providers also have the option to offer CallRex Professional™, enabling customers to choose hosted or premise-based call recording depending upon their specific needs.

Learn more about CallRex Hosted call recording solutions:

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