Mitel Call Recording and Contact Center Success Stories

Telrex Provides Call Recording Support for Mitel and Inter-Tell IP Telephony Systems.

CallRex is an advanced, yet affordable, solution for small, medium, and enterprise class companies. With installations around the world, CallRex Call Recording™ continues to be a preferred IP call recording solution for Mitel.

Customer success stories with Mitel or Inter-Tel telephony platforms and Telrex solutions include:

		Evergreen Professional Recoveries reduced disputes and improved customer service with their CallRex installation on an Inter-Tel 5000 system.

		Keany Produce identified key trends and improved customer service with CallRex call recording on their Mitel 3300 ICP system.

		Upstate New York Transplant Services documents donation consents with CallRex call recording software on their Mitel 3300 ICP system.

		U.S. Oil uses CallRex call recording on their Mitel 3300 IP-based telephone system to resolve disputes and save money.