VoIP Call Recording Integrations

Mitel Call Recording Solutions

Mitel VoIP Call Recording Solution

  

Inter-Tel VoIP Call Recording Solution

Telrex Partners with Mitel to Provide CallRex Professional and CallRex Express Call Recording Support for:

  • Mitel ICP 3100
  • Mitel ICP 3300
  • Mitel ICP 3340
  • Mitel ICP 200
  • Inter-Tel 5000

CallRex Professional™ and CallRex Express™ support a MiTAI-based integration with the 3300 ICP and the 200 ICP and an OAI-based integration with the Inter-Tel 5000. CallRex supports call recording when using DHCP, encryption, Teleworker, or hot desking through the Mitel Secure Recording Connector Server (SRC).

Mitel call recording by CallRex Professional or CallRex Express is an advanced, packet-based call recording and monitoring software solution designed for the Mitel ICP and Inter-Tel 5000. In late 2007, Mitel and Inter-Tel merged to form one company that produces award-winning IP solutions.

Telrex is a member of the Mitel Solutions Alliance.

CallRex was the first packet-based call recording and monitoring solution for the Mitel ICP 3100, 3300, 3340 and the ICP-200. Telrex is a member of the Mitel Solutions Alliance (MSA) partner program. With installations around the world, CallRex Professional and CallRex Express continue to be the preferred call recording solutions for Mitel.

CallRex Professional and CallRex Express use packet-sniffing technology to record calls on Mitel. Packet-based call recording offers an advanced, yet affordable, solution to small and medium-sized businesses that were previously unable to afford call recording and monitoring solutions.

Additional information about Mitel call recording solutions from Telrex can be viewed on the Mitel website.

Evergreen Professional Recoveries reduced disputes and improved customer service with their CallRex installation on an Inter-Tel 5000 system. View the complete success story to learn more.

Learn more about the benefits of CallRex VoIP call recording solutions:

CallRex: IP Call Recording and Contact Center Optimization