CallRex Multi-Media: Desktop Computer Activity Recording & Monitoring. Contact TelrexRequest Free Evaluation Software

CallRex Customers


  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"
    - Dawn Eastwood,
    director of IT, Keany Produce
  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Related Products

CallRex Professional: IP Call Recording & Monitoring
CallRex Professional
IP Call Recording &
Monitoring
CallRex Multi-Media: IP Call Recording and Monitoring
CallRex Multi-Media
IP Call Recording &
Monitoring

Desktop Quality Monitoring Software

CallRex Multi-Media™ is configured to provide managers with recording and monitoring of selected employees' desktop computers.

CallRex provides the following key features:

Supervisors can monitor, record on-demand, and retrieve call recordings
  • Live computer screen monitoring
  • Screenshot recording
  • Web application activity logging
  • Detailed activity reporting
  • Fast search and playback of recorded screenshots
  • Individual and group access rights
  • Multiple recording modes

CallRex provides multiple recording modes including 100% unlimited recording, triggered recording based on customizable criteria, and on-demand recording.

For administrators, CallRex is managed as a single system from anywhere on the network. Individual and group access rights within CallRex enables managers to gain customized views of selected employees and groups. Access rights can be assigned so that different managers have access to view and record separate groups of employees, and senior managers can view multiple groups. 

CallRex provides complete flexibility to map to the needs and organizational structure of each business.

Learn more about quality monitoring with CallRex Multi-Media:

Resources