Affordable Subscription-Based Licensing
Option Lowers Barrier of Entry to IP Call
Monitoring Technology
Kirkland, WA April 14, 2008 Telrex, provider of the award-winning CallRex™ suite of IP call recording and call center optimization solutions, today announced the availability of a subscription-based pricing model for all CallRex solutions. The subscription-based licensing model allows companies to simply pay a monthly fee for the number of users being recorded.
In the current economic environment, companies
are striving to cut costs while also improving
their service levels, operating efficiencies,
and meeting compliance and legal obligations.
Robert Kapela, president of Telrex, said, “We
believe that our subscription-based offering
lowers the cost of entry and makes call recording
technology accessible to businesses of every
size.”
As a market leader, Telrex is the first
to offer ALL of its solutions under subscription-based
licensing. Software as a Service (SaaS) licensing
gives companies the opportunity to turn what
may have once been a large capital expenditure
into a monthly, predictable operating expense.
Now, CallRex solutions can be implemented
without sacrificing expenditures on training,
staffing, and infrastructure. Businesses
utilize call recording and monitoring for
dispute resolution, employee training, customer
service, regulatory compliance and to address
security concerns.
The CallRex suite includes IP call recording
and monitoring, agent evaluation, training
and eLearning, speech analytics, workforce
management, and hosted IP recording solution
designed for service providers using softswitches.
To learn more about how your business can
benefit from CallRex solutions, call 425.827.6156
x2 or visit www.telrex.com to request a free
evaluation.
About Telrex
Telrex provides IP call recording
and call center optimization software. CallRex
supports IP telephony systems, VoIP softswitches
and unified communications solutions from
Cisco,
Avaya,
Nortel,
Microsoft
OCS, 3Com,
Mitel,
ShoreTel,
BroadSoft,
Sylantro,
Genband,
NEC,
Siemens,
Vertical,
Zultys,
Asterisk,
Pingtel,
Fonality,
TalkSwitch,
Digium,
Switchvox
and more.
CallRex API enables custom integration of
the CallRex platform with business and communications
applications. Telrex offers its award-winning
CallRex suite of software through value added
resellers worldwide. Learn more at www.telrex.com.