Telrex Online Privacy Statement & Copyright Information

Telrex respects your privacy and is committed to protecting the personal information you share with us. This statement describes how Telrex collects and uses your personal information to provide services that you request or when you choose to provide us with your personal information.

Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a postal or physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.

When you browse our website, you do so anonymously, unless you have previously registered with us. We do not automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have registered with us. Like many other commercial websites, the Telrex website may use a standard technologies, such as “cookies” and other HTML tools, to collect information about how you use the site or to record that you opened an email marketing message. Please go to "Cookies and Other Tracking Technologies" below for more information.

Telrex collects personal information when you register with Telrex for a product download, when you request information through Telrex.com Web forms, when you use certain Telrex products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to Telrex for any other reason. From time to time, Telrex receives personal information from business partners and vendors. Telrex only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Statement and applicable laws.

Access to certain Telrex web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and Telrex. Unless you request deactivation of your personal information as specified below, your personal information may be retained by Telrex to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.

Notice
Telrex will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.

You may "opt out" receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Statement unless you take affirmative action to indicate that you do not consent, for instance by sending us a request via email.

Cookies and Other Tracking Technologies
A cookie is a small data file that certain websites write to your computer’s hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of Telrex's website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Telrex's website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of Telrex's web pages may require a login and password.

How We Use Information Collected
Telrex uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Information Sharing and Disclosure
Because Telrex has multiple international offices, your personal information may be shared with other Telrex offices around the world. All such entities are governed by this Privacy Statement or are bound by appropriate confidentiality and data transfer agreements.

Your personal information is never shared outside Telrex without your permission, except under conditions explained below. Inside Telrex, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Telrex, its subsidiaries, affiliates or agents are located.

Telrex may send your personal information to other companies or people under any of the following circumstances:

• When we have your consent to share the information;
• If sharing your information is necessary to provide a product or service you have requested (If your information is shared with third parties we will only provide the information they need to deliver the service. Also, such companies are prohibited from using your information for any other purpose);
• As part of a joint sales promotion or to pass sales leads to one of our distribution partners; and
• To keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners (unless you have opted out of these types of communications).

We will also disclose your personal information if required to do so by law, to enforce our End User License Agreement (EULA), or in urgent circumstances, to protect personal safety, the public or our websites.

Data Security
Your Telrex account information is password-protected for your privacy and security. Telrex safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, Telrex uses industry-standard SSL-encryption to enhance the security of sensitive data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet.

Children and Privacy
Our websites do not target and are not intended to attract children under the age of 13. Telrex does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites
Telrex's website contains links to other sites. Telrex does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a Telrex logo, even though they are not operated or maintained by Telrex. Although we choose our business partners carefully, Telrex is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy statement of the third party website to determine how they will handle any information they collect from you.

Changes to this Privacy Statement
Telrex will amend this privacy statement from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Copyright

© Telrex 2008. All rights reserved. Telrex, CallRex, CallRex Professional, CallRex Express, CallRex Hosted, CallRex Multi-Media, CallRex Agent Evaluation and the Telrex and CallRex logos are trademarks of Telrex.
All other trademarks mentioned within this Web site are the property of their respective owners.

Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at support@telrex.com.

Telrex Communciations, LLC
8554 122nd Avenue NE, Suite 85
Kirkland, WA 98033
USA