CallRex Professional: IP Call Recording & Monitoring for Businesses and Contact Centers Contact Telrex Download Free Evaluation Software

CallRex Customers


  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"
    - Dawn Eastwood,
    director of IT, Keany Produce
  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

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CallRex Professional: VoIP Call Recording Software

CallRex Professional™ is the easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems.

The demand for call recording has increased dramatically in recent years.  Businesses of all types improve customer service, resolve customer disputes, increase employee productivity, and comply with legal requirements with CallRex Professional call recording software.

Designed with the manager in mind, CallRex Professional enables you to:

Supervisors monitor, record on-demand, and retrieve call recordings

Why CEOs like CallRex call recording software:

  • Resolve customer disputes
  • Ensure regulatory compliance
  • Meet legal obligations 
  • Improve customer service
  • Increase employee productivity
  • Achieve quick return on investment (ROI)
  • Address security concerns
  • Record phone calls automatically or on-demand
  • Get the organization's "pulse"

Why IT Managers like CallRex call recording software:

  • Doesn't interfere with IP PBX
  • Remote installation in hours (not days or weeks of onsite time)
  • Software only (no expensive proprietary hardware)
  • Manage multi-site system from any location
  • Highly scalable across multiple locations
  • Easy to store, archive and access call recording files
  • Verified interoperable with widest range of IP telephony systems
  • High quality recordings with high compression for limited storage footprint
  • Store recordings anywhere on the network and archive for long term storage
  • Extensible through CallRex API™

View the CallRex Professional datasheet, learn about the key features and architecture of the CallRex Professional call center software solution.

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