CallRex Professional: IP Call Recording & Monitoring for Businesses and Contact Centers Contact TelrexDownload Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems"

    - Dawn Eastwood,
    director of IT, Keany Produce
  • GlobalFit "We use CallRex to enhance training and improve quality, and we later realized that we could also make good use of the system for dispute resolution."

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."

Related Products

CallRex Professional: IP Call Recording & Monitoring
CallRex Professional
IP Call Recording &
Monitoring
CallRex Multi-Media: IP Call Recording and Monitoring
CallRex Multi-Media
IP Call Recording &
Monitoring

IP Call Recording Solutions: Key Features

CallRex Professional™ delivers the features demanded by small and medium enterprises.

CallRex Professional™ records and monitors telephone calls from anywhere on the network. Scaling to thousands of users across multiple locations, CallRex utilizes advanced packet sniffing technology that leverages the IP telephony or unified communications system.

CallRex is all software and runs on Microsoft Windows servers. The CallRex call center software solution will not interfere with the IP telephony system so you can be assured of high reliability and high availability for all of your business communications systems.

The CallRex call center software solution installs within hours and can have you recording calls immediately.

CallRex Professional features include:

Review the CallRex Professional architecture, learn more about how CallRex call center software solutions can improve your business, and view the CallRex Professional datasheet.

Resources