Highly Scalable, Multi-Tenant IP Call Recording: Service Provider Solutions Contact TelrexRequest Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."
CallRex Call Recording: IP Call Recording & Monitoring
CallRex Call Recording
IP Call Recording &
Monitoring
CallRex Computer Recording: IP Call Recording & Monitoring
CallRex Computer Recording
Computer Recording &
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CallRex Speech Analytics: Automatically Analyze Recorded Calls
CallRex Speech Analytics
Automatically Analyze
Recorded Calls
CallRex Agent Evaluation: Call Scoring, Reporting & Analysis
CallRex Agent Evaluation
Call Scoring, Reporting &
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New Solutions for Today's Service Providers

In the highly competitive arena of hosted IP telephony and hosted call center services, service providers strive to offer their business customers access to comprehensive communications services. 

IP call recording has quickly become a standard requirement for all types of businesses. 

Without call recording, hosted VoIP services may simply not be an option for many business customers, and service providers may find themselves at a competitive disadvantage.

With the right IP call recording solution, service providers position themselves to win new business, expand their market reach and drive incremental revenue.

Today, businesses use call recording to:

  • Resolve customer disputes
  • Achieve regulatory compliance
  • Ensure high quality customer service
  • Accelerate employee training
  • Enhance workplace productivity
  • Increase workplace security

CallRex Call Recording™ is also ideal for hosted call centers, allowing customers to record calls for call center and home-based agents.

Now with CallRex call recording software, service providers can deploy a highly scalable, multi-tenant call recording and monitoring solution as a fully integrated value-added service.

Learn more about CallRex call recording and monitoring solutions:

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