Application Programming Interface: Integrate call recording into customized business applications with CallRex Contact TelrexRequest Free Evaluation Software

CallRex Customers

  • Upstate New York Transplant Services "We use CallRex call recordings to train staff on live calls, allowing them to get a glimpse of 'real-life' situations."
    - Margaret Cosentino,
    VP, Information Services, UNYTS
  • "Since we have moved to CallRex call recording, we have not had a major technical issue, the product has proven to be very user-friendly and easy to administer and support."

    - Elizabeth Beasley, Director, Ambulatory Access Center, University Physicians
  • Engineered Protection Systems "CallRex is rock solid for recording calls, and it worked perfectly from the beginning."

    - Eric Hoskinson,
    director of technology, Engineered Protection Systems, Inc.

  • "CallRex is very easy to use. The software has proven to be a turnkey solution for us."


  • "CallRex makes us successful because managers are able to retrieve and listen to calls and quickly identify problems."

    - Dawn Eastwood,
    director of IT, Keany Produce
  • "We looked at a lot of different solutions, and CallRex had all of the features that we were looking for. CallRex software is easy and intuitive."
    - Drew Clauson,
    president, Kindred Partners

  • "Our CallRex investment will pay for itself in the time saved by the management staff."

    - Susan Milne, Operations Manager, Healthy Mothers, Healthy Babies Coalition of Georgia
  • U.S. Oil Co., Inc. "CallRex has been priceless in helping us to bring accountability to the dispute resolution process."
  • "We chose to move to CallRex call recording software because it was a proven, certified solution for our ShoreTel system, and the solution was very cost effective."

    - Don Gregory, Information Technology Manager, United Supply Co.
  • Colorado Department of Corrections "I recommended CallRex for its ability to record and monitor IP calls and for its affordability."
CallRex Call Recording: IP Call Recording & Monitoring
CallRex Call Recording
IP Call Recording &
Monitoring
CallRex Computer Recording: IP Call Recording & Monitoring
CallRex Computer Recording
Computer Recording &
Monitoring
CallRex Speech Analytics: Automatically Analyze Recorded Calls
CallRex Speech Analytics
Automatically Analyze
Recorded Calls
CallRex Agent Evaluation: Call Scoring, Reporting & Analysis
CallRex Agent Evaluation
Call Scoring, Reporting &
Analysis

Advanced Solutions for Business Integration

Today, IP communications are quickly becoming integrated with business applications in order to reduce costs and accelerate business activity. 

Many businesses recognize that by recording phone calls and computer activity, a new business asset is created which can be leveraged to achieve business objectives quickly and cost-effectively. 

CallRex API™ enables software developers to streamline business processes by integrating voice and data recording with business applications. With CallRex API, you can link recordings to CRM, call center systems, compliance and security applications, and collaboration solutions such as Microsoft Office Communicator.

CallRex API is a client-side API that provides complete access to the CallRex platform functionality including all CallRex Call Recording and CallRex Computer Recording features. 

Contact Telrex at API@telrex.com for your FREE CallRex API SDK.

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