Sylantro Call Recording and Monitoring Solutions
CallRex Professional and CallRex Express Support Sylantro's IP Centrex and Hosted Communications Platform
Sylantro VoIP call recording by CallRex Professional™ or CallRex Express™ is an advanced, packet-based call recording and monitoring software solution designed for the Sylantro's carrier-grade IP Centrex and Hosted Communications platform.
CallRex Professional and CallRex Express are the ideal Sylantro call recording software solutions because they use packet-sniffing technology to record calls. Packet-based call recording offers an advanced, yet cost-effective, solution to small and medium businesses that were previously unable to afford call recording and monitoring software solutions. The CallRex call center software suite enables you to:
- Record and monitor phone calls and computer activity, quickly identify, retrieve and analyze the content of recorded calls.
- Evaluate, train and motivate contact center employees.
- Create a true coaching environment to raise employee productivity, increase job satisfaction and reduce attrition.
- Forecast demand, schedule shifts and track adherence in one integrated solution.
Learn more about the benefits of CallRex VoIP call recording solutions:
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